Relax Hour Massage Therapy Centre - Terms And Conditions


Disclaimer: Using Our Services Indicates Your Agreement to the User Terms and Conditions, privacy policy. We request you to Please Read this Agreement Carefully Before Proceeding.

1. Introduction: These Website Standard Terms And Conditions (These “Terms” or these “Website Standard Terms And Conditions/ privacy policy”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions ,privacy policy, contained herein in full. You must not use this Website if you have any objection to any of these Website Standard Terms and Conditions.

2. Preface: (a) We thank you for registering with https://relaxhourmassage.com/(Website) To use our services, you need to accept our Terms and Conditions of Use, Privacy Policy& Refund Policy. You shall agree to terms and condition if you would like to use /avail is services.

NOTE: If you do not accept the Terms and Conditions then you will not be able to book any service delivered by Relax Hour Massage Therapy Centre.

(b) By accepting the Terms, you hereby state that you are meeting the following criteria:
(i) Your age is above 18 years.
(ii) You have the ability to sign a binding contract with us and under any applicable Indian laws; you are not barred from doing so.
(iii) Any registration information which you will submit to us is complete, true, and accurate, and best of your knowledge -We assume that you agree to keep it in the same way at all times.

3. Eligibility Criteria of Membership: The website and services usage provided by Relax Hour Massage Therapy Centre are available only to those persons who adhere to a legally binding contract under Indian Contract Act, 1872 According to Section 2 In case you are “incompetent to contract” under Indian Contract Act, 1872 including insolvents, minors, un-discharged, etc. If so ,you are not eligible to place orders telephonically Or by using Website or any other social media platform.
If you are under 18 years of age, then you are not allowed to register as a Website member and shall not transact or use any Services. However, it is clarified that during placing any order telephonically or registration as a website member or any social media platform, Relax Hour Massage Therapy Centre shall only rely on the information given by you. In case we find that the information provided by you is incorrect then you have to compensate Relax Hour Massage Therapy Centre and hold Relax Hour Massage Therapy Centre safety against any third party criminal or civil claim.

4. Security, User Account
You are required to accept the following criteria: (a) In case of any breach of security or unauthorized use of the ACCOUNT AND INFORMATION you have to notify Relax Hour Massage Therapy Centre immediately. Relax Hour Massage Therapy Centre will not be liable for any kind of damage or loss from your side related to this clause.

5. Our Services Use:
  1. You are required to understand and agree that after FOR BOOKING ANY MASSAGE AT YOUR HOME WITH Relax Hour Massage Therapy Centre you will be allowed to services within the comfort of your home. relaxhourmassage.com is only a digital marketplace and a platform for booking the client for requested and selected massage Therapy /treatment listed in the services.

  2. The entire appointments are booked online /telephonically /whats app or any other social media platform available on internet and which are directly subject to the availability of service slots massage therapist. Also, your appointment will only be finalized and accepted when you choose to take a minimum of 1 hour (60 min) of service. Any services are chosen by you that does not sum up for at least 1 hour will not be entertained by our Therapist.

  3. In case our therapist fail to reach on time, we will inform you through message or call about the delay. In all circumstances, our maximum liability shall be limited to appointment rescheduling in the next available slot.

6. Account of User:
  1. You are required to agree and understand that our objective is to provide an EXCELLENT QUALITY AND SAFE SERVICES- EVERY TIME but there are a few obligations at your side too which you need to fulfill, which are as follows:
      i. As per the PRICE ON BOOKING /INVOICE presented,

      ii. You are liable to make complete payment of services used which includes TRAVELLING COST /FUEL CHARGES/ ALL PRODUCT TOOLS, SPORTS MACHINE ,MASSAGE CREAM AND MASSAGE OIL COSTS USED IN THE MASSAGE THERAPY /TREATMENT SERVICE FEES AND SATUTORY TAXES.
      You have to make sure that there is no damage and misuse of any product used by Therapist.

      iii. While offering the services, you shall not ask the massage Therapist to omit or commit any work which is contrary to the company’s guidelines. Our therapist can also refuse a service that is requested from the customer due to any reason. If there is any grievance in this regard, then you are suggested to contact our customer care service for assistance as well as complaints.

      iv. There must not be any kind of misbehavior, harassment, use of abusive language, and physical violence with massage therapists from your side or your family member’s side at your home premise. If you are not happy with the services, then you can simply ask our service partner therapist to leave by giving feedback /complain to our email relaxhourmassage2012@gmail.com .Within 24 hours of the received mail /feedback we will get back with our specialized assistance.

  2. Though relaxhourmassage.com aims at providing a perfect and comfortable experience to each and every customer. Still, relaxhourmassage.com will not be liable for any kind of consequential, incidental, and punitive damages that occurred by the use of services.

  3. We encourage all our customers to take full responsibility for their goods. After availing the Services, if any item of the Customer is lost, you are advised to inform us within 24 hours of availing the Service. we are not responsible for any loss or damage in this matter.

  4. We encourage all our customers to take full responsibility for their goods. After availing the Services, if any item of the Customer is lost, you are advised to inform us within 24 hours of availing the Service. we are not responsible for any loss or damage in this matter.

  5. In case you suspect any wrong activity or there is any other complaint regarding our service partner or services then you are advised to inform us within 24 hours of using that service in writing or by mail id of Relax Hour Massage Therapy Centre.

  6. Services Cancellation: The applicable amount of refund will be transferred within 24 hours of cancellation of service. There are some cancellation charges that vary according to the situation which is mentioned below:
      i. In case our service partner /Therapist has not left for the customer’s home - No Cancellation Charge

      ii. In case our service partner/Therapist has left and is on the way - INR 500 Cancellation Charge.

      iii. In case are massage therapist has reached customer’s society or doorstep - INR 550 Cancellation Charges
Note - The cancellation charge of INR 500 or 550 will only be deducted after taking photos of your society or doorstep by our Therapist /service partner.

7. Intellectual Property Right:
  1. We own all Intellectual Property Rights under clause 3 and 3.1 in the Website such as database, content, graphics, pricing ,photos ,videos ,Each tailored massage information etc. If you are using anything from the relaxhourmassage.com website for commercial purposes which falls under the Intellectual Property Right patent, copyrights, trademark, logo, trade secrets as per Intellectual Property Rights clause 3 and 3.1 then you are required to either acknowledge us or take authorization from us.

  2. You will be solely responsible for the content you upload on our website like photos, videos, comments, etc. It is clarified that your content will be open to usage for third parties.
8. Compensation for Any Loss: You are responsible for compensating any of the loss caused to a third party or relaxhourmassage.com arising due to a breach of Terms and Policies from your side.

9. Prices for Products and Services:
  1. The entire pricing is done in Indian rupees and they are subject to change with relaxhourmassage.com sole direction without giving any notice to the customer.
10. Termination of Services:
  1. In case you have abused, exploited, breached, violated, or unethically manipulated any of these Terms then relaxhourmassage.com can remove your name and contact information terminate your services to get availed from Relax Hour Massage Therapy Centre in future.

  2. The terms mentioned in 9th point will exist indefinitely until and unless relaxhourmassage.com opts to terminate them.

  3. After the termination of your services, we can delete any content related to your service use. Relaxhourmassage.com will not be liable to you or any third party for this action.

  4. You are liable to pay for all products and services which you have ordered till the termination time.
11. Law of Governance: 12. Severability: 13. Amendments in Policy: